Lake Norman at Mooresville Animal Hospital

Dr.Alexander and Dr.Pinny are the absolute best. They always take the best care of my animals and are extremely comforting when worrying for your fur babies. They are sweet, caring, smart, and I always know my babies are in the best hands possible. The ladies at the front desk are also so helpful and kind. I will never take my babies anywhere else and highly recommend them to anyone and everyone!!!!

Everyone that works here, from the front desk to the doctors, cares deeply about animals and works tirelessly for your sweet baby. When Henry was first diagnosed with diabetes we almost lost him, and it was a really long and scary road to management of his blood sugar. The Doctors and Techs and everyone were supportive, and were able to help me navigate the ups and downs of his treatment with empathy and compassion for him and for me. Sometimes Henry starts the visit a little nervous but is always smiling SO big by the time he leaves (see attached!). The people here know what they’re doing, they work as a team, they care about your pet, and they care about you, too.

I visited this place today, 2/13/2024, and it was amazing! I went because of a third eyelid issue with my cat's left eye. The staff was very friendly and the service was very smooth. The staff listened and was very good to my kitty! We were out of there fairly quickly, but not too quick to where it felt rushed! The price was also cheap compared to a lot of other places as well :)) I would recommend taking ur animal here for sure!

Surprisingly poor, uncaring service. We booked a 2 PM appointment for Wednesday for our pet. We arrived at 1:55 PM. We checked in and were guided back to a waiting room. A tech came back a few minutes later and asked us some questions about our pet, said the vet would be in shortly and left. 30 minutes later, no vet. We asked the front desk and the girl said, "We have you scheduled for 2:30." We said no our appointment was at 2 PM. She then said, "No it was at 2:30; as if we were somehow at fault and an inconvenience to her. After I repeated it was indeed at 2 PM she then said I'll have to check into it. We went back to the waiting room. After nearly an hour of waiting with no communication or vet showing up it was obvious to us that our scheduled appointment time was worthless and that we were not going to be seen. At that point we decided to leave. The staff stared at us blankly as we left. We waited a few days to see if they would reach out. Crickets/Nothing. This makes us believe this vet does not care about us or our pets. Poor service and uncaring attitude are some of the reason we left our last vet. Hopefully this was a fluke and not the new norm in 2024.

So my dog had broken a dew claw deep in the quick the night before I went. I was a walk in newbie because normally I took her to Stand for Animals. They were super busy but they git me in and out in less than an hour and a half. They were so kind to work me into their schedule and take care of my girl. 10/10 recommend to anyone they're amazing people.

Friendly atmosphere; educated staff. Really makes you feel like you made the right choice about a vet. I will follow Dr. Pinney to any practice! Growing up my family used to take our dogs to him before he moved up to Mooresville area. So glad I was able to find him since we recently found a kitten❤️ He has a way with all animals.